HERE TO HELP

Support

A question, a snag, or something we should know?

[email protected]

Opens your email app. Please don't send passwords or verification codes.

Help with Outside

Include the app version, your iOS version, and what happened. A screenshot can help; remove private information first.

Email support

Privacy & your data

Ask about your information or submit a privacy request. We may need to verify your identity.

Email a privacy request

Report a concern

Tell us the trip name, what happened, and roughly when. Do not include unnecessary information about other travelers.

Report a safety concern

ACCOUNT HELP

Looking to delete your account?

Start in Profile > Account Security > Delete Account in Outside.

Account deletion

Outside support is not an emergency service. Contact local emergency services if someone is in immediate danger.

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